FREQUENTLY ASKED QUESTIONS
1. How Will COVID-19 affect how the competition runs?
If the current travel restrictions have not been lifted by the competition draw on 30th September 2020, we will still draw and contact the winner the same way, but instead of asking them to verify their identity in person, we will request that they send their certified identification documents via secure post directly to our solicitor for verification, and to begin the property conveyance.
We also ask every entrant to please donate £1 with your ticket purchase to help support The Children's Society during their Emergency Coronavirus Appeal. Every pound enables them to provide lifelines to vulnerable children across the country.
Every month, every penny you donate will be sent to The Children's Society, and if we meet our sales target of 80,000 tickets, we will match all donations made by our entrants!
2. How do I enter the competition?
First, click on the “Enter the Competition” button at the top of the page.
You will be taken to the Sign In page to enter your contact information, answer our question, then confirm you have read and understood the Terms and Conditions. Then click on "Proceed to Purchase" and enter the number of tickets you would like. Click on "Purchase" to be taken to our secure STRIPE Payment Gateway where you can enter your card details.
Please note, you must answer the question correctly to be successfully entered in to the Prize Draw.
Alternatively, you can enter free of charge by post. Please see below for more details.
3. What are the prizes?
Once ticket sales reach 80,000, we will confirm that the winner of the CwellynDream competition will receive Cwellyn Cottage, our luxury retreat in North Wales, valued at £290,000. We will also cover all UK legal fees and taxes including Stamp Duty.
£10,000 will also be awarded to the person who generates the most ticket sales through sharing their unique URL.
4. What is my URL and how do I use it?
Every entrant to CwellynDream will be given a unique link (URL) to our website. This will appear on your members account page after you purchase a ticket. You can copy and paste this link to share on Facebook, Instagram, Twitter and any other social media platform.
If someone uses your URL to enter the CwellynDream competition, you will get credited in your Member Account under "Ticket Sales Generated". For every 5 ticket sales you generate, you will receive 1 bonus ticket for the main prize, Cwellyn Cottage!
As a big thank you for helping us reach 80,000 tickets sales, we will be awarding £10,000 to the person who generates the most ticket sales by then end of the competition! So get sharing and good luck!
5. What if fewer than 80,000 tickets are sold?
We will do absolutely everything to make this competition a complete success, however, we will not be able to award Cwellyn Cottage as the main prize, or the £10,000 cash prize, if we do not reach the minimum threshold of 80,000 valid entries.
In this unlikely scenario, we will alternatively award the winner a cash prize totalling the sum of all ticket sales, minus a maximum of 20% for administration fees.
The cash prize structure will be as follows:
5000 tickets sold - £20,000 Cash Prize
10,000 tickets sold - £40,000 Cash Prize
20,000 tickets sold - £80,000 Cash Prize
40,000 tickets sold - £160,000 Cash Prize
80,000 tickets sold - Cwellyn Cottage guaranteed to be awarded!
When the ticket sales reach 80,000 we will issue a statement on our website informing all entrants that Cwellyn Cottage is confirmed as
6. Why have we chosen 80,000 as the minimum ticket sales?
We have chosen 80,000 ticket sales as the minimum to award Cwellyn Cottage as the prize because this amount totals £400,000.
In calculating this amount, we took into account the following expenses:
- Our commitment to match a potential £80,000 in donations to the Children's Society
- Awarding the £10,000 prize to the person who generates the most ticket sales by sharing their unique URL
- Approximately £15,000 in Merchant Gateway Fees
- Approximately £5,000 in legal and maintenance costs
These expenses total £110,000, and when taken from our minimum sales threshold of £400,000, will leave us with £290,000. The current market value of Cwellyn Cottage.
7. How is the winner chosen?
On 30th September at 12 noon, under the supervision of a solicitor and invited members of the media, we will choose the winner using a random number generator. Please note, only Entries containing the correct answer to the question and valid contact information will be submitted in the draw, so please take care when entering the competition!
We will then contact the winner by email and telephone. The winners information will not be shared on our website, or publicly until they have accepted the prize and confirmed their identity with our solicitor. If the winner does not respond within 28 days from the prize draw, we will then use the random number generator to choose another winner.
8. Is this legal?
Yes, this prize competition is 100% legal.
While still rare, prize competitions to win a property are legal in the UK, if conducted correctly.
Because you are required to answer a “Skill Testing Question” before you can purchase a ticket, and you are given a Free Postal Entry option, we are able to offer Cwellyn Cottage as a prize.
We have also worked closely with our Gaming and Competition Solicitor to create a fair, transparent and legitimate experience for every entrant.
9. Why haven't I received my email receipt yet?
It could take up to 48 hours to receive your email receipt because this is a high volume competition. If you haven't received it within 48 hours then please try the following:
- Check if you are using the same email address that you used when you purchased the ticket
- Check your Junk or Spam folders
If you still cannot find your email after trying these methods, please feel free to contact us at any time.
10. Are ticket numbers assigned?
Yes, ticket numbers will be assigned, but not until the competition closes. This is because entrants can make further purchases through their account, and we also offer the chance to earn bonus tickets through sharing your unique URL. When the competition closes we will assign a number to every ticket, and send each entrant their ticket numbers before the draw takes place.
11. Where is the cottage located?
Cwellyn Cottage is located in the village of Rhoslan, just north of Criccieth in North Wales. It is conveniently located on the Llyn Peninsula, and situated amongst sweeping farmland hills, at the foot of Snowdonia National Park.
12. Can I enter through the post?
Yes you can, but only if you are a resident of the UK.
Postal entries are free of charge, and must include the answer to the “Skill Testing Question”, your name, telephone/mobile number, date of birth and email address. You can find the Question by clicking on "Enter The Competition" on the website.
Each postal entry must be written on an individual postcard, with first-class postage and cannot be in an envelope.
Please mail your entry to the following address:
Gwynedd LL52 0NB